PIP appeal process: How to challenge your PIP decision – How long does the appeal take?

Martin Lewis discusses universal credit help for those on PIP

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Personal Independence Payment (PIP) is an important payment for many suffering long-term illnesses or conditions. From April 2013 to October 2020, 5.5 million PIP claims were registered with 5.3m of which cleared. The benefit payment was first introduced in 2013 and is designed to help eligible individuals with additional care and/or mobility needs.

The Department for Work and Pensions published new PIP statistics showing there were 140,000 registrations for new PIP claims in the quarter ending January 2021.

This is a rise of 18 percent than a year earlier.

As of 31 January 2021, there were 2.6 million claimants entitled to PIP.

One in three normal rules PIP cases were receiving the highest level of award at that time.

PIP is a monetary payment for those with additional care needs which must result from a long-term illness or disability for individuals to be eligible.

The benefit is eligible to those suffering any long-term health condition whether physical, sensory, mental, cognitive, intellectual or any combination of these.

To be eligible for PIP you must be aged between 16 and State Pension age and you must also:

  • Struggle with daily tasks or mobility because of your physical or mental health condition.
  • Have suffered issues for at least three months and expect it to continue for another nine months.
  • Typically live in England, Scotland, or Wales when you apply
  • Have lived in England, Scotland, or Wales for at least two years, unless you are a refugee or an immediate family member of a refugee.
  • There are exceptions to these rules if you are terminally ill or in the armed forces.

Those who successfully claim PIP may be entitled to payments ranging from £23.60 to £151.40 a week depending on the amount to which your life is impacted by your health condition.

The payment consists in two forms: the daily living component and the mobility component.

Each component is paid at either a standard or enhanced rate.

From April 2021 the weekly rates will be as follows:

  • Daily living component standard rate: £60.00
  • Daily living component enhanced rate: £89.60
  • Mobility component standard rate: £23.70
  • Mobility component enhanced rate: £62.55.

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What should you do if you want to appeal your PIP decision?

If you are unhappy with the outcome of your PIP decision, you can ask for the decision to be looked at again, appeal it or go to a tribunal to challenge it.

If you disagree with the decision which has been made about your PIP claim, you can challenge it.

This avenue is predominantly used when you did not get PIP, you are awarded a lower rate than expected or you think your award is not long enough.

The latest government statistics show that more than half of PIP decisions are changed after mandatory reconsideration or an appeal to a tribunal, so do challenge the decision if you think it’s wrong. It won’t cost you anything to appeal.

Your decision letter should outline the process for a mandatory reconsideration which is usually within one month of that date.

If the DWP does not change its decision in this mandatory reconsideration process, you can appeal to a tribunal/

The appeal will look at whether the decision was right at the time it was made – they won’t consider whether your condition has got worse since then.

How long does a PIP appeal take?

The DWP does not have a set deadline or time limit for appealing decisions.

Some reconsiderations take two weeks, while some can take several months to be returned to claimants.

If you have not received your Mandatory Reconsideration Notice, it is a good idea to call the DWP after:

  • Two weeks to check they have logged your Mandatory Reconsideration
  • Eight weeks to check how much longer it will take
  • 12 weeks to chase again.

You can keep a track of your appeal online, but you will be asked to join the track your appeal service at that time.

This service will see you receive regular email updates and reminders about your appeal.

If you applied by post you can contact the HM Courts and Tribunal Service and ask them to send you updates and reminders by text message.

You can telephone the HM Courts and Tribunal Service on 0300 123 1142.

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