Royal Mail text scam warning as fraud victims hit by ‘really sneaky trick’

Martin Lewis gives advice on scammers posing as Royal Mail

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Britons are warned of these elaborate text message scams, as it is very easy to fall victim to it. Scammers impersonating Royal Mail have been targeting unsuspecting shoppers with fake delivery text messages.

These texts ask Britons to pay a fee or provide additional details in order to rearrange delivery.

A link is also included in the text which redirects customers to a fake but convincing Royal Mail site which asks shoppers for their personal and financial information.

To demonstrate how this scam works, Lucia Ariano from the Which? Money podcast entered in some fake details to see how the scammers would use the information she provided.

She explained what people should look out for when they receive one of these scam texts.

“Linking to the Royal Mail social platforms is also a really sneaky trick”, she added.

However, people should check the URL again as it can make it clear that it is a scam.

After putting in fake details, Lucia waited to see what would happen, and how the scammers would use her details.

She said: “I thought the scammer would try and make a payment, call the number back pretending to be my bank, or infect the phone I used to fill out the details.

“However, it appears the scam is an attempt to gather personal and financial details to use at a later date.

“Fast forward a couple of weeks later, I started getting notifications from the bank. Payment after payment was being attempted and by the end of it around £4,000 worth had been declined.

“The scammer fell for our bait and gave their game away.”

When people receive a text from Royal Mail and they are aren’t sure if it is scam, Lucia gave further tips.

She said that Britons should check the tracking number provided on the text and see if it is actually a parcel they are expecting.

“Whatever you do, don’t click the link and enter your details,” she stressed.

Scams should be reported to Royal Mail at reportascam@royalmail.com and the messages should be forwarded to people’s phone operators on 7726.

If people may have fallen victim to the scam, they should call their bank immediately and report it to Action Fraud.

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